Customer Limited Warranty: Casegoods
Product: This Limited Warranty applies to Belle Meade Signature casegoods products that have been purchased from an authorized customer and are extended to the original retail consumer as follows:
Wood and Metal Products: Wood and metal products are warranted to be free of defects in materials and workmanship when put to ordinary use for a period of one (1) year from the date of invoice.
Marble and Stone Tops: Marble and stone tops are warranted to be free of defects in material and workmanship when put to ordinary use for 120 days from the date of invoice. Due to the absorbent characteristics of genuine marble, Belle Meade Signature does not warrant against stains that occur as result of spills.
Glass and Mirrors: Glass and mirrors are warranted against defects in materials and workmanship when put to ordinary use for 120 days from date of invoice. Chips or scratches that occur from handling after delivery are not the responsibility of Belle Meade Signature.
The following conditions apply to this warranty except where prohibited by law:
This warranty is valid for the original purchaser from the date of invoice and warrants the product to be free of defects in material and workmanship when put to ordinary use for the length of time specified.
This warranty applies under conditions of normal residential use and does not apply to damage incurred as a result of negligence or misuse. This includes improper cleaning, exposure to chemicals and foreign substances, liquids, accidents, or for any use which the product was not intended. TRANSPORTATION AND DELIVERY DAMAGE IS EXCLUDED.
Alterations of any type to the product by the consumer will nullify the warranty entirely.
Under the terms of this limited warranty, Belle Meade Signature may either repair or replace defective items if they do not perform as expected under “normal conditions.” The determination of liability is the sole responsibility of Belle Meade Signature.
Claims against the warranty must be initially presented with the dated proof of purchase and delivery from the original customer.
Customer Limited Warranty: Upholstery
Product: Belle Meade Signature warrants standard catalog product for one year from the date of invoice against defects in workmanship when put to ordinary use. This warranty does not cover damage or injury caused by unreasonable or abusive use, failure to provide necessary or reasonable care, by accident, alteration, tampering or negligence.
Frames and Springs: Belle Meade Signature, Inc. warrants protection against manufacturing defects of frames and springs. This warranty applies for one (1) year from the date of purchase by the retailer. This warranty does not apply as long as it remains upholstered in the original fabric and is used under normal wear in normal residential conditions.
Cushions: Belle Meade Signature, Inc. warrants protection against abnormal loss of resiliency of the upholstered furniture for two(2) years, as long as it is used under normal wear and other normal conditions. Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of the foam and fibers, which are considered normal wear and are not defects.
Fabrics: Belle Meade Signature does not guarantee and will not assume responsibility for color fastness or the wearing qualities of any fabric. Any adjustment made will depend on the fabric manufacturer’s willingness to stand behind their product. We cannot be responsible for color variations beyond a reasonable commercial match. If an exact color match is required, a cutting of the fabric (for color and a photo for pattern match) or leather must be submitted with your order. Belle Meade Signature will not be responsible for fabric that has been treated with a stain-repellent finish by the customer. When choosing fabrics for our dining chairs and beds, we only purchase fabrics that pass industry standards. Most woven fabrics will show wear due to friction from use. Pilling, the formation of little balls of fuzz on the surface of fabric, can occur with normal use. The occurrence of pilling depends on several factors, including the type of fiber, the weave, the construction of the fabric itself, and the type of application the fabric receives. We make every effort to test for wearability and to identify fabrics that may pill excessively, however; some fabrics will pill more than others depending on their use. We cannot determine what type of application will produce pilling. In addition, we cannot control the wear our furniture will receive in the home.
COM Fabrics/COL Leather: Once a COM fabric is inspected and accepted, Belle Meade Signature assumes no responsibilities for its overall performance, flammability, durability, color fastness, or any other quality issues after upholstered on a Belle Meade Signature product. *Belle Meade Signature reserves the right to refuse any material not suitable for upholstery sent in to be used as COM (Customer’s Own Material).